Restore
These are some notes regarding iPhones and mine in particular. It is not a rant. When I bought it, I had a Spring phone and the helpful guys at Best Buy who sold me the iPhone plugged the two phones together and transferred my phone directory from one to the other. I have a very large directory, as in over 100 numbers.
Very soon, I learned that contacts within iPhone are synced with your Mac computer using MobileMe. And the file structure of Address Book on a Mac is different than the file structure of Sprint. Our son took my entire Sprint directory after I had cleaned it up a bit and put it into the format for Address Book and I imported it all. After a few syncs, my Contacts within the iPhone looked like Address Book on my Mac.
But I noticed some odd things. First, when I tried to use a specific ringtone on numbers that had either a different ringtone on my Sprint phone or were just the default ringtone, I could not change them, even though the Contacts file showed they were changed. Second, every once in a while the phone would show a name calling in that was how it had been in Sprint but was not shown that way either in Contacts or Address Book.
What tilted it all over the edge was my abandoning Eudora and going to Mac’s Mail program. This meant importing all my address/email, etc. information from Eudora into Address Book. That’s a whole other story. Suffice it to say that after a couple of days cleaning up the files, all was good to go and seemed to be syncing just fine with my iPhone.
I awakened one morning a few days later to find that my Contacts on the iPhone now had (1) all, and I mean all, my old Sprint information, and (2) duplicates and triplicates of any Address Book card that was a business.
A call to the iPhone tech line solved the problems. Over the next 45 minutes, the technician had me go into iTunes and hit “Restore” for my iPhone. This wipes out everything. Everything. Firmware, software, individual files, applications, etc. Then we went through the process of building it all back in. We had some problems with getting the MobileMe to sync the iPhone and had to add and delete the MobileMe account a couple of times to make it work.
After it was all done, I had to go into each of the programs that had things like having to log in and input all the data needed.
The final thing, I found, was the next morning when my phone showed it had no service and had a picture telling me to plug it into my computer and iTunes. Seems like the first time it was turned on after being turned off from the restore that it needed to be authenticated again.
So, if you get an iPhone, do not let the seller brain suck numbers from your old phone to it.
Very soon, I learned that contacts within iPhone are synced with your Mac computer using MobileMe. And the file structure of Address Book on a Mac is different than the file structure of Sprint. Our son took my entire Sprint directory after I had cleaned it up a bit and put it into the format for Address Book and I imported it all. After a few syncs, my Contacts within the iPhone looked like Address Book on my Mac.
But I noticed some odd things. First, when I tried to use a specific ringtone on numbers that had either a different ringtone on my Sprint phone or were just the default ringtone, I could not change them, even though the Contacts file showed they were changed. Second, every once in a while the phone would show a name calling in that was how it had been in Sprint but was not shown that way either in Contacts or Address Book.
What tilted it all over the edge was my abandoning Eudora and going to Mac’s Mail program. This meant importing all my address/email, etc. information from Eudora into Address Book. That’s a whole other story. Suffice it to say that after a couple of days cleaning up the files, all was good to go and seemed to be syncing just fine with my iPhone.
I awakened one morning a few days later to find that my Contacts on the iPhone now had (1) all, and I mean all, my old Sprint information, and (2) duplicates and triplicates of any Address Book card that was a business.
A call to the iPhone tech line solved the problems. Over the next 45 minutes, the technician had me go into iTunes and hit “Restore” for my iPhone. This wipes out everything. Everything. Firmware, software, individual files, applications, etc. Then we went through the process of building it all back in. We had some problems with getting the MobileMe to sync the iPhone and had to add and delete the MobileMe account a couple of times to make it work.
After it was all done, I had to go into each of the programs that had things like having to log in and input all the data needed.
The final thing, I found, was the next morning when my phone showed it had no service and had a picture telling me to plug it into my computer and iTunes. Seems like the first time it was turned on after being turned off from the restore that it needed to be authenticated again.
So, if you get an iPhone, do not let the seller brain suck numbers from your old phone to it.
posted by Bud Hirsch at 7:44 PM
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