Banks of America
So I dialed the 888 number. After a nice conversation with a service representative who looked at my account and the transactions, she told me she could see the charge from BofA, but had no idea what it was for. She then transferred me to another department that deals with foreign transactions. The man I talked to there had the personality of a cardboard box, and that might be insulting the box. He told me the story of a man who had been depositing checks from a foreign bank for 15 years and then incurred a charge. Seemed as if the man had overdrafted his account one time and, therefore, the bank assessed fees on his next transaction. I explained I had never had an overdraft on my account (which is true). “Only an example,” I was told. How does that apply to me? What about my transaction? Seems that even though I have never been charged in all the years I’ve been getting these royalty checks, it was “always” the rule to put in a fee and he wondered why I’d never gotten one in the past. Hadn’t I been told of the $40 fee when I submitted my check to my local branch? No, and I was dealing with the same cashier who had helped me last year when I deposited a similar check. Well, he said he has no authority to waive the charge unless it was his department’s fault. I was told to call my local branch and talk to the manager there.